We are excited to announce that we will be entering in the Tourism Awards this year!
Here at BHV we love receiving feedback from guests! Why? Because you, our guests, know best what would make your holiday in our Village even more enjoyable and comfortable. Therefore, we always listen carefully to what is written on our guest feedback forms and on review sites such as TripAdvisor and Google Places, and if reasonable, add your suggestions to our ‘to-do’ list.
Our latest project is again a direct result of guest feedback and we are thrilled to announce that by end April 2013 we will be able to open our brand new Pool Toilet, Rinse Shower and luxury Cabanas to our valued guests!
We are very excited just thinking about the joy this will bring to our guests and we cannot wait for the opening day! As the QLD sun can sometimes get dangerously hot, we are also happy to be able to provide a sun-safe lounge option for those enjoying the water on a summer’s day.
So when you’re staying with us next, please ensure you fill out our guest feedback form as the more suggestions we receive, the better we can optimise our services and facilities to suit your needs!
Check out our Facebook page for all the complete photo collage of the construction.
As a thank you for looking after their cast and crew so well at our Village, the BHV team were invited to attend the Media Preview of the amazing Cavalia show in Brisbane.
The reduced, 60 minute spectacle featured the main highlights of the full show which is a 2 hour sensation of the senses as skilful acrobats, dancers and riders demonstrate the toughest tricks on and off horseback while guided by a live orchestra and vocals as the atmosphere is intensified by faint smells of sand and horse as well as live rain (!) to create the illusion of being in a mystical wonderland.
We had a great time and when asked for their opinion of the show our staff simply said: ‘Funny, beautiful, acrobatic, full of action - in one word SPECTACULAR!’
The Cavalia Show is travelling to Sydney and Melbourne next so make sure you don't miss the show when it's in your city!
From February through to April 2013 we have some special guests staying at the Village: the cast of international phenomenon ‘Cavalia’.
Over 2 weeks of the Christmas holidays in 2012/2013, BHV hosted an array of free Kids Christmas activities over 4 days. The days consisted of activities such as Sand Art, Pasta necklace painting and designing, Hands and Feet Reindeer, Snowflake ornaments and Party Hat making.
The kids had an absolute ball, all leaving with an artistic piece to show their parents and take home.
On the 10th December 2012, Lord Mayor of Brisbane City, Graham Quirk awarded BHV with a 10 Years of Membership plaque for Brisbane Marketing.
This is a great achievement for Brisbane Holiday Village, and we look forward to being apart of Brisbane Marketing for many more years to come.
Pictured: CEO of BHV Ken Illich, Lord Mayor of Brisbane Graham Quirk, General Manager of BHV Geoff Illich
On the 20th November 2012, BHV was officially awarded the prestigious Gold Gumnut Award, making it the first and only Holiday Park outside of NSW to achieve this.
Theo Whitmont, President of Caravan and Camping Industry Association (CCIA) of NSW said, "The Gumnut Awards, the CCIA’s eco rating program, is an important initiative that recognises and supports commitment to responsible tourism practices.To achieve a Gold Gumnut Award, Brisbane Holiday Village progressed through Bronze and Silver Gumnut Awards and completed formal training to implement a comprehensive Environmental Management Plan."
Ken and Geoff Illich (CEO and General Manager) were honoured to receive the award, with Ken saying “It is important to both Geoff and I that we offer an eco- friendly environment to all of our visitors. Having a Gold Gumnut Award means that we are making every effort to preserve our park and it’s surrounds for future generations. The Gumnut Awards have assisted us in reducing our water and electricity costs and have been beneficial when dealing with the council as it is such a highly credited and well recognised program. The Gumnut Awards are a practical set of guidelines which we have adopted and will continue to build upon as our park goes from strength to strength”.
In order to gain Gold, BHV must have had significant progress and monitored outcomes from an Environmental Management Plan, as well as the development of a further 30 criteria to improve practices associated with preserving the environment.
We are very proud of our achievements, and look forward to maintaining an eco-friendly Village.
Pictured: Theo Whitmont - CCIA President, Ken Illich - CEO of BHV, Ron Chapman - CEO of Caravanning QLD
Tourism Australia has recently released the video of the QLD leg of the T-QUAL Tick Tour, the national 2012 tour of accredited tourism businesses with Celebrity Chef Matt Moran as the face of the Tick of Approval.
Check out the video below.
We are proud to announce that BHV has once again been nominated in the Top 10 QLD Holiday Parks for Holidays with Kids. Holidays with Kids Magazine is the largest circulating travel magazine in Australia and New Zealand, and it is a great honour to receive this!
The Top 10 was announced publicly in the September 2012 edition of the popular magazine, and also available on their website. BHV is extremely proud to have received this recognition as it is a “people’s choice” award and the approval of guests is the most rewarding acknowledgment a business can receive.
The Penthouse Cabin pieces arrived here one by one on Tuesday 28th August 2012, being assembled by crane to create the outskirts of the cabins. The builders have been hard at work and have done an amazing job to get them to the Village so promptly.
Rates are now online available to book from December 22 2012, with a high possibility they will be ready even earlier!
There is still quite a bit of work to do before they will be ready so watch this space for more updates, or 'Like' us on Facebook at www.facebook.com/brisbaneholidayvillage for exclusive sneak peaks!
On 17 July 2012, celebrity chef Matt Moran visited BHV as part of the national T-QUAL Tick tour for accredited tourism businesses.
Due to tight schedules and media commitments his visit was short and sweet but he luckily did have time to show us all how you cook the perfect steak on the BBQ! Yum! We gave him a 10!
Matt and his entourage also received an exclusive tour of the park, and even got the drive one of our buggies, followed by a delicious dinner at Lagoona Resort Restaurant with some of our staff.
A bit Twitter-fan, Matt tweeted some great lines about BHV such as “My cabin is better than most 5 star hotels!” and “This place, the kids would go wild, would be amazing family holiday!”.
Brisbane Holiday Village will be honoured by a visit from renowned TV chef Matt Moran on 17 July 2012. As a T-QUAL approved tourism operator, BHV has been chosen to be part of the national T-QUAL Tick Tour which commenced in May 2012 and has seen Matt, as a T-QUAL Tick ambassador, travel the country promoting and visiting tourism operators who have acquired a T-QUAL Tick.
Queensland is the last leg of the Australia-wide tour and Matt and his entourage will be spending the night in our luxurious, 5 star Vogue cabins. A ‘Matt Moran cook-up’ in our large undercover BBQ area has been suggested to take place on the afternoon of Tuesday 17, however, further details are yet to be confirmed.
For more information on Matt’s visit, stay tuned...
On Friday 18th May 2012, the Lagoona Resort Restaurant opened their doors to guests at Brisbane Holiday Village.
The food was described by customers as delicious, with comments on the high quality for such reasonable prices. The sirloin steak and pizzas were the favourite of the night, with over 30 steaks and 50 pizzas being made! Live entertainment kicked off at 6:30pm, with an acoustic band, as well as a talented father and son duo playing throughout the night.
The team from Lagoona Resort Restaurant did an amazing job, serving over 150 customers whilst still providing quality service and tasty meals. Brisbane Holiday Village is excited to have this new restaurant on board, and are sure to impress future guests to the park!
BHV will be welcoming an exciting new venture to the park on Friday 18th May 2012.
The new Village restaurant and convenience store, Lagoona Resort Restaurant will open its doors with a bang for all to enjoy the tasty meals and friendly atmosphere.
The Manager and Owner Gary Dwyer, has an array of experiences and has been in the industry for over 29 years! Originally from Sydney, he moved to the Gold Coast 6 years ago to persue his career. Gary was the Chef and Manager of Red Onion at Paradise Point for the last 3 years, and has decided to move out onto his own accord.
His years of experience and passion will provide Brisbane Holiday Village with a fresh look to the onsite restaurant facilities. With his friendly and approachable personality, we have no doubt he will fit right into our family-friendly atmosphere here at the Village.
Lagoona Resort Restaurant will be open 7 days a week, serving breakfast, lunch and dinner. The menu boasts affordable meals with flavours from the Australian and Mediterranean cuisine with Gary’s special twist!
Federal Minister of Tourism, Hon. Martin Ferguson AM MP, visited Brisbane Holiday Village on Friday 30 March 2012 to officially announce that BHV has been awarded a $110,000 Tourism Quality Project (T-QUAL) Grant!
The T-QUAL Grant will help fund the completion of the last stage of BHV's scheduled six-stage Park upgrade. The unique 3-bedroom, 2-bathroom 'Penthouse Cabins' which will cater for larger families and multiple couples traveling to Brisbane.
Industry and Government representatives including Local MP Hon. Ian Walker, Daniel Gschwind, CEO of Queensland Tourism Industry Council (QTIC), Stuart Lamont, CEO of Caravanning, RV and Accommodation Industry (CRVA) and fellow Top Tourist Park operators joined Minister Ferguson in a park tour, followed by the official announcement and unravelling of the ‘Penthouse Cabin’ concept.
In addition, Minister Ferguson also announced that BHV has been chosen to be a part of the National T-QUAL Tick Tour, which will follow celebrity chef Matt Moran travelling around Australia experiencing quality restaurants, tours, attractions and accommodation endorsed by the T-QUAL Tick. Look out for photos here in May 2012 of Matt Moran doing a cook-off at BHV!
From the 19th March 2012 through to the 23rd March 2012, Brisbane Holiday Village were greeted with the delightful team from Discover Downunder.
Presenters Brooke Hanson, Australia's retired Olympic Swimmer, & Tim Smith, Australian Comedian, had a lovely stay here. They set off around the village, interacting with guests and filming the Village's accommodation and facilities range.
Some special guests were also lucky enough to battle the famous Brooke in mini-golf!
Watch out for the airing of the show on Saturday May 26th 2012 on Channel 9!
In the last weeks of December 2011, and the first weeks of January 2012, Brisbane Holiday Village organised an array of free holiday activities to entertain and interact with the kids staying in the park, as well as give their parents a couple of hours to relax!
Activities included: sand art, New Years Eve party hat making, candy necklace designs and colouring-in competitions. The free program ran for 2 weeks over Christmas/New Year and the activities were enjoyed by all, with many coming back for more fun throughout their stay. The favourite was definitely the sand art, with many beautiful designs made by kids of all ages.
Check out the photos below of our creative kids in the 2011/2012 Christmas holidays!
The exciting new activities room has been completed in late November 2011 and is preparing for our Christmas activities for our holiday kids in December and January.
This room is not only going to be a fantastic opportunity for holiday guests to relax on the bean bags and watch a movie on the projector screen or challenge each other in some fun games; it will alternatively be a great venue to hold meetings, conferences and functions in the near future.
The activities room will be fully operational in March when the final touches will be made with the introduction of some new family-friendly games.
In November 2011 the annual State Conference of the Caravan Parks Association of Queensland, a key body in the Caravan Park industry, was held at Brisbane Holiday Village.
Caravan Park owners and managers from over 60 QLD Parks attended the conference as well as additional well-known personas in the industry. The full 2-day program consisted of a challenging (and funny...) Parkies Olympics, guided tour of BHV, wine tasting and a delicious Seafood BBQ on the first day, with speaker presentations and the 45th Annual General Meeting (AGM), followed by the official conference dinner on the last day.
To accommodate the large number of conference attendees, a temporary structural marquee was erected on the Village’s large, grassed tent site area.
To see more photos of the Conference and the Parkies Olympics, please visit our Facebook Page.
On Wednesday 21 September 2011, Brisbane Holiday Village featured in the ‘Happy Campers’ story on Channel Ten News. The story, based on UK research which shows that families that camp make for the happiest families in the world, highlighted the family fun campers have at Top Caravan Parks like Brisbane Holiday Village.
We would like to thank the camping families who welcomed the TV Crew with open arms and we hope to see you back at our Village real soon!
To see the re-run of the Channel Ten News Episode click here.
In the last week of August 2011, holiday park chain Family Parks of Australia celebrated their 21st birthday at their annual member’s conference at Brisbane Holiday Village. Approximately 100 park owners and managers attended the conference and the jam-packed two day program consisted of informational seminars, creative member challenges, awards dinners and lots of other fun activities.
Guest speakers included John O’Brien, founder and CEO of PoolWerx, one of the fastest growing franchises in Australia and Fabienne Wintle, managing director of Untangle My Web, a leading online marketing and web strategy consultancy in the tourism industry.
The Family Parks Conference was the first conference of its size held at Brisbane Holiday Village and it was a great success. A temporary 40x20 meter structural marquee had been erected on part of the grassed tent site area for the 70 people attending the conference and quality catering was supplied by our onsite restaurant Sunset Lagoon Cafe.
In November 2011 Brisbane Holiday Village will be hosting its second conference for Caravan Parks Association of Australia which is envisaged to be of a much larger scale.
For more photos please visit our Facebook Page.
Readers of the largest circulating travel magazine in Australia and New Zealand, Holidays with Kids, have voted Brisbane Holiday Village as one of the Best Holiday Parks in Queensland in 2011. Readers get asked to vote for their favourite Holiday Parks every year and this is the first year Brisbane Holiday Village has made the Top 10.
Coming in at number 5, the full Top 10 will be announced publicly in the September 2011 edition of the popular magazine. BHV is extremely proud to have received this recognition as it is a “people’s choice” award and the approval of guests is the most rewarding acknowledgment a business can receive.
On Saturday 14 May 2011, Brisbane Holiday Village will feature in a brand new television episode of What's Up Downunder! The show will be aired on Channel 7 at 4.30pm EST, but please check your local TV Guide for the correct timing in your area.
Some of the photo's of the shoot back in October 2010 are below. The What's up Downunder team stayed at the Village for 2 days, filming everything from the cabins to the pools and the restaurant whilst enjoying 5-star treatment by our staff.
On Wednesday 9 February, Brisbane Holiday Village welcomed Tourism Minister Peter Lawlor and the CEO of Caravanning Queensland, Ron Chapman, to our very own Sunset Lagoon Cafe for the official launch of Caravanning QLD's $400,000 tourism initiative. Joined by news crews from all major TV Networks, the initiative is an effort to bring back tourism to Queensland after the recent natural disasters have made headlines all over the world and have changed people's perception of the Sunshine State's condition.
Mr Chapman said the aim of this campaign is to dispel the idea that 'Queensland is closed for business'. "Reports we're getting is that there are massive numbers of people cancelling their bookings and people who have holidayed in QLD for years are not rebooking for next year". Like Brisbane Holiday Village, hundreds of tourism operators across the state have been experiencing large numbers of cancellations since the beginning of the year and are keen to get the message out there that 'Queensland is OPEN FOR BUSINESS'.
In an effort to stimulate road travellers to return to QLD, Caravanning QLD, in partnership with Jayco Caravans, is giving away a Brand New Caravan worth $50,000 to one lucky tourist who stays at an associated Caravanning QLD member park between 1 March 2011 and 31 January 2012. So plan that trip to QLD and fill out an entry form at a member park to go in to draw! The more parks you stay in, the more chances you'll have to WIN!
Over the past 2 years Brisbane Holiday Village has invested significantly in upgrading cabins and facilities throughout the park. There was the introduction of the brand new Vogue Cabins, the new Recepetion and Guest Lounge area, the refurbishment of amenity blocks and currently we are expanding our onsite cafe with a large undercover patio adding approx. 30 tables to the capacity.
In order to promote our new and improved park to guests and potential customers we have produced some high def promotional video's to illustrate why BHV is the best South East QLD holiday destination. There are video's for every cabin type, facilties, caravanning & campers and a general promo video all BHV has to offer as well as some of the attractions of South East QLD.
Curious what the park looks like these days?! Take a look at our main video below or click here to go to BHV's YouTube Channel to watch any of the other video's.
In November 2010 BHV had been chosen to feature as one of three parks Australian Parks on Channel 9's 'A Current Affair' in their story on the new generation of 'Super Parks'.
Click here to view the episode. BHV is the first one in the show :)
TripAdvisor, world's largest and most trusted review website, has awarded Brisbane Holiday Village with a Certificate of Excellence 2010. Currently rated at number 1 on TripAdvisor under the Specialty Lodging Brisbane category, BHV got awarded the certificate due to a high percentage of recommendations from our guests and thelarge numbers of positive reviews.
Take a look at the Brisbane Holiday Village TripAdvisor Page and see what guests have to say about their stay.
In the past couple of months, Brisbane Holiday Village has welcomed various film crews who have done some shoots at the Park for upcoming features on 2 travel shows.
The first feature can be seen on a show called the ‘Great Australian Doorstep’ on 13 November 2010 at 5pm on 7two. The famous AFL player Peter ‘Spider’ Everett and his family are the hosts of this show, documenting their adventurous travels around Australia.
The second show which BHV will be a feature in is ‘What’s Up Downunder’. This weekly show is aired on national TV every Saturday afternoon presenting popular holiday destinations and attractions from all around Australia. BHV’s episode will be featured in the beginning of 2011 (dates yet to be advised).
Click here to see the photo's on Facebook!
On Monday the 14th of June Brisbane Holiday Village had the honour of officially farewelling the 3 winners of the ‘Follow the Sun’ competition. Sponsored by DOMETIC, the lucky couples had all won a full makeover of their own caravan or camper trailer as well as a 3 months, all expenses paid, trip through Australia.
Brisbane Holiday Village, picked as the official starting point off the 3 tours, accommodated the winning families on their last joint camping spree before heading off on their DOMETIC adventures. Hosting the first afternoon Happy Hour of the tour on Monday 14 June, the legendary Tommo The Bush Chef cooked up a storm and entertained an enthusiastic crowd together with former Australian Olympic swimmer Brook Hanson and the famous ‘Caravan Man’.
On Thursday 29 April 2010, Brisbane Holiday Village will feature in an all-new episode of Channel 9's Getaway at 7.30pm. In this episode our latest renovations, like our brand-new Reception and Guest Welcomes Lounge as well as the new luxurious Vogue Cabins, will form the highlight of the show.
To celebrate our TV appearance, we are offering a Special Getaway Deal for a limited time in the Vogue Cabins. Book 4 nights in a Vogue Cabin between 29 April 2010 and 25 June 2010 (excluding 10-14 June) for only $150 per night. That's a saving of up to $400 off the Standard Rate!
With only 6 Vogue’s available at Brisbane Holiday Village, ensure to book quick before this offer ends. You can book online by clicking the link below or over the phone by contacting BHV Reception on Phone 07 3341 6133 and mentioning the ‘Getaway 4+ Night Deal’.
AAA Tourism undertook its annual Star Rating inspection of Brisbane Holiday Village recently (9 April 2010) and awarded the Village a 5-Star rating for its new Vogue Cabins, under the Australian Tourist/Caravan Park STAR Rating Scheme.
With this recognition, Brisbane Holiday Village is now one of only two Tourist/Holiday Parks in Australia to have achieved the highest rating for cabin accommodation.
The Village’s additional three holiday cabin styles, branded the Cosmo Cabin, Alfresco Cabin and Metro Cabin, along with the two-bedroom Semi Permanent Cabins also rated high in the Scheme. The Cosmo Cabin scored an impressive 4.5 Star, where the Alfresco, Metro and Semi Permanent Cabins all scored a 4 Star rating.
An overall 4.5 Star rating was awarded to the property, confirming Brisbane Holiday Village’s well-appointed accommodation throughout and its exceptional standard of facilities and guest services.
Ken Illich, Development Manager of Brisbane Holiday Village, said, “Year in and year out we work hard and smart to keep ahead of our competitors and with this recognition we are proving to be doing just that. The accommodation and facilities we have on offer at Brisbane Holiday Village are more of what you would expect from a resort than a tourist park.”
In addition to the accommodation and property ratings, Brisbane Holiday Village received an Eco-Friendly Star, rewarding its commitment and care for the environment. Brisbane Holiday Village adopts state-of-the-art water and energy saving systems and is proud to be considered an Eco-Friendly Australian caravan park.
Channel 9's Today Show aired a great story, "The Modern Caravan Park," on Brisbane Holiday Village the morning of Monday 10 January 2009.
Brisbane Holiday Village is the proud winner of the 2009/10 Queensland Tourism Award for best Caravan Park in the "Tourist and Caravan Parks" Category. The Management of Brisbane Holiday Village was presented the prestigeous award at the Awards ceremony held on Friday 13 November 2009. Despite it being "black Friday", Brisbane Holiday Village scooped gold!
Ken Illich, Development Manager of Brisbane Holiday Village, said, "We are so excited about our win in the 2009/10 Queensland Tourism Awards. It is indicative of the great support we have from our valued customers and staff, and the many improvements we have carried out recently."
“We have been working hard and smart to keep ahead of our competitors. This year we designed and installed some luxury cabins [called Vogue Cabins, which will soon be operational], with the appointments you would expect in an upmarket apartment. We have also been working on some new facilities, upgrades to existing accommodation and facilities and adopting state-of-the-art water and energy saving systems. These are just some of the improvements we have undertaken recently.”
Ken said, “The caravan park industry is evolving and our aim is to be ahead of the game. Guests are expecting more upmarket accommodation, extensive facilities and environmentally friendly business practices, and we are providing just that.”
“There seems to be a shift towards cabin accommodation throughout Australia, perhaps because caravan parks offer such extensive facilities and good value for money. Plus, there’s room for the kids to run around and the guests can save money by preparing their own meals in the self-contained holiday cabins. Caravanning is also increasingly popular,” Ken said.